CUSTOMER SERVICE

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REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

MON-FRI: 8am - 9pm PT

SAT-SUN: 8am - 9pm PT

Whatsapp us @

+91 877 8000 566

CHAT WITH US

Representatives and Beauty
Advisors are available:

MON-SUN: 8am - 9pm PT

LOCATIONS

FIND US IN ANY OF THESE LOCATIONS

Location 01

3-2, 62nd Street, Ashok Nagar

Chennai 600083

Coming Soon

Location 03

Location 04

FREQUENTLY ASKED QUESTIONS

Cash On Delivery(COD)?

Cash on delivery Available. but you need to pay the shipping charge in advance to confirm the order. And COD charge is 5% of the order amount. for example, when you order earrings worth 200, you will be charged Rs.45 as shipping charge upfront. and Rs. 200 + Rs.10 (5% of 200) will be charged at the time of product delivery.
What is the Shipping Charge?

Shipping Charge will be Depends on the order amount varies from 29 - 45 Rupees. Free Sipping on orders above 500 rupees with promo Code Free.
When the Product will be Dispatched?

Every order will be dispatched on next working day.
How many days to be delivered?

3 to 5 working days for cities . 7 to 8 working days for villages.
When will my order get delivered?

4 to 7 working days for cities . 7 to 9 working days for villages.
How do I track my order?

Tracking details and link to track will be sent by mail after dispatch.
In case of damage???

Have Unboxing video from begining of opening courier cover. Make sure to show the damage in the video in 360 degrees. Contact us in Instagram within 24 hours of delivery time. We will refund depends on the damage.
How to contact Earringsguru team?

You can us either text @earringsguru in instagram or Whatsapp us at 8778000566
What is the Payment Method?

You can pay through any online payment method including Phonpe, Gpay using Razorpay payment gateway. .
Is there any Offer?

We have more offers in website. To know more about the available offer details, please visit offer page from Menu. You will be getting reward points for your every website order which can be used to get up to 30% discount. Buy 2 Get 1 offer on selected Earrings buy2Get1 Buy 5 Get 1 on all earrings buy5get1 Free Shipping Free Onam sale No Coupon required
Is there any minimum purchase limit?

No minimum order value, but shipping charge will be calculated bsaed on the order amount.
What is offline Payment?

You can place the order with offline Payment in website and complete the payment offline by contacting us in whatsapp / Instagram. Please note: Cash on delivery NOT available. Contact us in Instgram earringsguru or Whatsapp ( +91 8778000566) with the order number to complete the payment. Your order will be processed after the payment confirmation.
How Should I pay the amount?

You can pay through any Online payment method as we have integrated with razorpay
Cash on delivery available?

No, cash on delivery not available due to high Service charges.
Can I cancel the order?

Not recommanded, so Please finalize before place the order. Please contact us in case of any issues to be resolved.
How do I get the refund?

In case of any issue, we will give reward points for the value which you can compenste in the next order or we will initiate refund to your account through Gpay / Phonepe to get the amount instantly.
What if there is a damage?

We will ensure to very well to avoid the damages. In case of In-Transit damage, please contact us with Unpacking Video. We will help on all the valid issues.